Laëtitia COLIN - Credit Manager
Joined the group 18 years ago
Personality trait: Coming from Normandy, Laëtitia had a slight cultural and climate (not to mention language!) shock when she moved to the south. But it would take more than that to put the brakes on this 100-mile-an-hour woman…
What she thinks of Genoyer: The company offers a chance to anyone who wants to take it, to move ahead or even change jobs. I don’t know if I would have had the same opportunities elsewhere, in another company. Genoyer’s business also makes for interesting daily variety – you never get bored!
Her career in the group: I started my career in the group in 1995 in the customer accounting department. With a degree in UK as well as French accounting, I was able to manage the cash flow as well as currency exchange of the different group subsidiaries as financial controller. Remember that at the time, the Euro didn’t exist yet… I wandered off after 4 years to join a start-up in Aix-en-Provence, then came back to Genoyer in 2002.
I became head of the collection department at head office, then got the chance to become Credit Manager of the group. The job offers a rich geographic and business variety (industrial and sales), as well as diversity in terms of customers and risk management. Our days are action-packed and require us to be responsive and adaptable.
Her daily mission: The main tasks of a credit manager include: default risk prevention, assessment of contractual terms and acceptable risks, revision of contracts and collection of payments. To do this, and in conjunction with for instance sales, procurement and transit teams, she makes an in-depth analysis of every account (geographic specificities, logistics, billing, etc.) and looks for solutions that are suitable to each case: credit insurance, payment security, and seeking funding. Once a contract has been signed, the credit manager with the help of her team takes care of collection and supports sales and legal teams in customer disputes.
Gordana DZELAJLIJA - Area Sales Manager
Area Sales Manager
Joined the group 10 years ago
Personality trait: known to her colleagues for her direct, straightforward manner. An attractive trait inherited from her Slavic roots.
What she thinks of Genoyer: It’s a company where roles are not predefined or unbending; there’s real flexibility and each role can be shaped and modelled by the person who fills it, as long as they’re willing and show their abilities.
Her career in the group: I arrived in 2005 as a project coordinator with a clear objective: to become a sales representative. At that time, I mainly worked on the Asia region, and that is where I first came physically into contact with a customer during a kick-off meeting. That meeting was a real trigger for me and for the sales representative who accompanied me: I was made to be in the field. I therefore joined the sales team in charge of the Russia & Caspian Sea region (a logical choice since I speak Russian fluently), first in the back office, and then in the field. After a personally fulfilling 4 years in the team, I was given a new challenge in 2012: I was put in charge of the UK, Korea and Japan region. Today, I have the pleasure of working on this region, which I particularly like because of their discipline and professional approach, but also because of the cultural difference. I also enjoy being in the field regularly where I can be in touch with my customers.
Her daily mission: An area sales manager export regularly spends time in their region to visit customers, look for new contracts and agents, and in general find new sales networks. With the help of the team based at headquarters, she also takes care of answering price requests, negotiating and clearing up technical and sales issues with customers. Once an order has been taken, she organises kick-off and work meetings with the various departments (purchasing, project management, logistics, quality, documentation, etc.) to make sure the customer remains satisfied right through to delivery and invoicing.
David KOPACZ - Product Manager
Joined the group 12 years ago
Personality trait: Doctor Jekyll and Mister Hyde…Known for his serious, discreet attitude at work. Likes to enjoy himself in his free time: going out, sports, travel… never a dull moment in his personal life.
What he thinks of Genoyer: The group offers a wide variety of situations and diversity in terms of interaction. Each project brings something new. I really enjoy working in this dynamic, international environment where team spirit is a driving force.
His career in the group: I joined the group in 2003, just after I finished my studies, as a carbon steel piping procurement assistant. My training took nearly 3 years. Then, following an internal reshuffle, I joined the Maghreb team to monitor sales in Algeria, Morocco and Tunisia. It was an enriching experience that enabled me to better understand and thus anticipate customers’ demands and needs. Finally, in 2009, I took charge of carbon steel piping procurement.
Today, I lead a team of 5 people and supervise the purchasing of carbon pipes and fittings.
His daily mission: The first task of a product manager is to advise salespeople ahead of a transaction by taking part in the assessment of the technical conditions and defining a sales strategy. He is responsible, within his field of expertise, for looking for and choosing an end partner as well as participating in sales negotiations in order to obtain the best possible conditions. Finally, he must make sure that the suppliers’ performance is monitored and assessed, and provide an ongoing link between these partners and the various internal teams.
Sébastien MOLINA - Country Manager (Nigeria)
Country Manager (Nigeria)
Joined the group 8 years ago
Personality trait: Adapts to any circumstances and situation… As proof of this, Sébastien, a born and bred Parisian, perfectly managed to find his feet in the group’s Marseilles setup and even when he got exported to Africa!
What he thinks of Genoyer: The most notable aspects of Genoyer for me are its energy and its family spirit. The company offers great opportunities to group employees to grow and move ahead in their careers.
His career in the group: I joined the Paris office in 2007, first as export salesperson and then as branch manager. At the time, I mainly worked with engineering companies in Paris and was constantly in touch with the group’s various departments (procurement, quality, expediting, inspection, etc.). In 2012, I moved to headquarters to manage the back office for Africa sales and to work, in particular, on the opening of a subsidiary in Nigeria. In September 2013, I was expatriated there to manage the subsidiary. It’s a real opportunity to play a part in the development of a sales unit in a country that is itself experiencing a boom right now. And It’s also an ambitious challenge because everything has yet to be built, and with a considerable amount of operational leeway and autonomy.
His daily mission: His role is first of all to develop the subsidiary’s business activity. To do that, he must continuously look for new sales partners, new customers, and new growth areas to develop the activity as well as turnover. He must then, of course, meet customers’ expectations as closely as possible, monitor their projects, and settle any possible disputes with the help of the local team that was recruited here.
Jonathan SARFATI - Sales Representative
Joined the group 3 years ago
Personality trait: A daredevil in his spare time, he loves snow and motor sports. He runs on adrenalin…
What he thinks of Genoyer: There’s room here to shape your own job and career; nothing is predefined or compartmentalized. We have incredible flexibility in our work which means that you can help build the role that you’re filling today and define that of tomorrow.
His career in the group: I joined the Genoyer team nearly three years ago. With my training background in technology and the oil industry, I was naturally attracted to this company with its global reach. I started off working on the Africa region, in particular on the Total account in the Congo, then after a year I changed teams and started working on the Southern Asia region. For the next 18 months I was, among other things, the contact person for the Singapore office and I got the opportunity to go there several times. In September, I was given a new challenge: winning back the French market for small and medium-sized projects. It’s an exciting task that demands pugnacity and being constantly in touch with customers. My next goal? To take on more responsibility and perhaps even go and work as an expat in one of our subsidiaries.
His daily mission: A sales representative’s principal aim is to develop turnover in the region for which he is responsible. To do this, he keeps in touch with customers and continuously looks for new prospects. Together with internal teams, he carefully studies calls for tender in order to make relevant offers to customers. Throughout the lifecycle of an account, the sales representative must stay in contact with his customers to answer all their questions.
Jean-Pierre THEVENON - Quality Director
Joined the group 28 years ago
Personality trait: Loves China and China loves him back. The locals say that he is “white on the outside but yellow on the inside”.
What he thinks of Genoyer: An atypical company that rewards those who work and who want to discover things. For anyone who wants to and who makes the effort, the company offers the opportunity to learn one or more trades and to build up their skills and responsibilities.
His career in the group: I started at SBS, an industrial subsidiary of the group, 26 years ago. At the time, I was a quality assistant and took part in implementing the first ISO standards. I then rapidly moved on to become procurement manager, which was a nice proof of trust. In 1989, I was offered the opportunity to start up a factory at Vilmar, in Romania, which is now the biggest in the group. It was an eventful period with lots of stories to tell, right in the midst of the Romanian revolution! I left the group in 1993, then came back in 2001 with a new challenge: to reorganize the procurement department and to develop sourcing in China. In view of this objective, I moved to Shanghai some time after and stayed there for 3 years. Back in France, I put my product knowledge to use in the quality department and became head of the department. I continue to work closely with China and again got the chance to go and live there for another two years in 2010. So a very a full career, and it’s not over yet!
His daily mission: The quality Director, with the help of his team, offers support and advice to internal procurement and sales divisions (in France and in the various subsidiaries of the group), but can also give information to customers. He must step in and deal with any possible disputes regarding a product or documentation. At the same time, he must ensure that the processes needed for the quality, hygiene, safety and environmental management system are put in place and maintained.
Djibril TOURE - Junior Project Coordinator
Junior Project Coordinator
Joined the group a few months ago
Personality trait: football coach in his free time… Has already started to recruit new players in the group…
What he thinks of Genoyer: It’s an open-minded company with an open outlook on the world, where people from different nationalities and cultures work together as a team. I also like the fact of working in a local company with an international reputation and goals.
His career in the group: I joined Genoyer just a few months ago as a junior project coordinator. What attracted me from the start is the group’s business sector, and I love the daily aspects of my job: I’m in contact with forwarders, customers, suppliers… In short, people who are stationed in the 4 corners of the earth. It’s a job with variety and there is always something to learn or to do. My aim? First of all to become a very good project coordinator and then, who knows, maybe to move on to sales. But I’m not in a hurry; there are still so many things to discover!
His daily mission: A project coordinator’s main task is to look after the management, coordination and monitoring of a contract from the preparation phase through to sending the invoice. To do this, he works closely with departments in the company (sales, logistics, transit, accounting…) as well as suppliers, transport service providers, etc. to make sure that the order gets routed properly. Throughout the process, he also serves as the customer’s contact to inform them on the status of their order.