Daily mission: The main tasks of a Credit Manager include: default risk prevention, assessment of contractual terms and acceptable risks, revision of contracts and collection of payments. To do this, and in conjunction with for instance sales, procurement and transit teams, she makes an in-depth analysis of every account (geographic specificities, logistics, billing, etc.) and looks for solutions that are suitable to each case: credit insurance, payment security, and seeking funding. Once a contract has been signed, the Credit Manager with the help of her team takes care of collection and supports sales and legal teams in customer disputes.
Area Sales Manager
Daily mission: An area sales manager export regularly spends time in their region to visit customers, look for new contracts and agents, and in general find new sales networks. With the help of the team based at headquarters, she also takes care of answering price requests, negotiating and clearing up technical and sales issues with customers. Once an order has been taken, she organises kick-off and work meetings with the various departments (purchasing, project management, logistics, quality, documentation, etc.) to make sure the customer remains satisfied right through to delivery and invoicing.
Daily mission: The first task of a product manager is to advise salespeople ahead of a transaction by taking part in the assessment of the technical conditions and defining a sales strategy. He is responsible, within his field of expertise, for looking for and choosing an end partner as well as participating in sales negotiations in order to obtain the best possible conditions. Finally, he must make sure that the suppliers’ performance is monitored and assessed, and provide an ongoing link between these partners and the various internal teams.
Daily mission: His role is first of all to develop the subsidiary’s business activity. To do that, he must continuously look for new sales partners, new customers, and new growth areas to develop the activity as well as turnover. He must then, of course, meet customers’ expectations as closely as possible, monitor their projects, and settle any possible disputes with the help of the local team that was recruited here.
Daily mission: A sales representative’s principal aim is to develop turnover in the region for which he is responsible. To do this, he keeps in touch with customers and continuously looks for new prospects. Together with internal teams, he carefully studies calls for tender in order to make relevant offers to customers. Throughout the lifecycle of an account, the sales representative must stay in contact with his customers to answer all their questions.
Daily mission: The quality Director, with the help of his team, offers support and advice to internal procurement and sales divisions (in France and in the various subsidiaries of the group), but can also give information to customers. He must step in and deal with any possible disputes regarding a product or documentation. At the same time, he must ensure that the processes needed for the quality, hygiene, safety and environmental management system are put in place and maintained.
Junior Project Coordinator
Daily mission: A project coordinator’s main task is to look after the management, coordination and monitoring of a contract from the preparation phase through to sending the invoice. To do this, he works closely with departments in the company (sales, logistics, transit, accounting…) as well as suppliers, transport service providers, etc. to make sure that the order gets routed properly. Throughout the process, he also serves as the customer’s contact to inform them on the status of their order.